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Frequently Asked Questions

• What sort of contact information do you have for each celebrity?

  We list the celebrities and influencers agent, manager, and or publicist details. We have full postal address, telephone number and the agent’s personal email address for each celebrity. You can make as many celebrity search requests as you wish. Our intelligence platform also allows you to search for celebrities by a detailed search criteria such as BAFTA winners, UHNWS, Digital influencers, Models, Olympic Medalists , Social media following etc.

  We also have full audience insights on celebrities and influencers, so you can see what their followers are interested in, where they live and who they are. Meaning you can quickly identify the celebrities whose audience fits your brand as well as the celebrity that fits your brand.

• How often is the information updated?

  We are constantly updating our resource on a daily basis to make it one of the most up to date and reliable celebrity resources available, if however you find anything that is not correct or listed, please email [email protected] and we will email with full correct details within 3 working hours.

• What other information is provided?

  We have full profiles for every global celebrity, along with details of which charities various celebrities support, events celebrities are attending and which celebrities are in town and available for interview or bookings. Insider tips are also provided on how to get celebrities to support your cause and respond to your request.

• What if I cannot find the details I am looking for?

  We have over 127,000 celebrities listed, please click here for full celebrity list If you cannot find a certain celebrities contact details please ring 0203 021 0899 or email [email protected] we will respond within 3 working hours with full details.

• What is your cancellation policy?

  We want our customers to be happy therefore there is no contract and you can cancel at any time, you can also suspend or cancel your subscription using the settings on the site when logged in. If for any reason you are not happy with the service, let us know why we will either try and fix the problem or offer a full refund.

• How do I know your site is secure?

  Our website is fully protected and secure. All transactions are encrypted and processed by a third-party credit card company that uses state of the art security. None of the credit card information is stored in-house. We are PCI compliant and Security Metrics Certified to give you full protection.

• Is the data provided on The Handbook compliant with GDPR?

  As per regulations becoming enforceable on 25th May 2018 The Handbook UK Limited will be compliant with GDPR. As part of this we will ensure that all personal contact information for EU contacts contained on The Handbook UK limited will be opt in and that opt in has been acquired within the last 6 months as stipulated, and we are therefore, on an ongoing basis, compliant with GDPR.

  Contact information is gathered either via the public domain where contacts are listed as a person to contact in relation to project, or directly from the contact themselves. In the case of the latter we ask permission from the contact to add their information and contact details to The Handbook UK limited and be made available to our clients.

  In addition, every 3 months we email all contacts on our database to remind them of this information we share on them and enable them to opt out or update their information. When responding the contacts are able to opt out of having any or all information held on the database.

  While it is standard practice, clients are also advised to ensure they have an unsubscribe link in all emails.